In 2003 LeverLaw went through a complete technology overhaul to bring the firm to a state of the art in law office technology. We went paperless, scanning both current documents and archives. We created a software architecture of multiple programs that interfaced with each other to create a super database across the entire functionality of the firm. As importantly, we implemented these computer systems into a carefully orchestrated workflow on which all staff was intensively trained.
We have since 2003 upgraded our technology as needed to stay a state of the art firm. Much of this effort coincided with modernization at the Bankruptcy Court. This helps create a networked effect where the digitization of the Bankruptcy Court along with our digitization results in near instantaneous communications. For example, after your 341A hearing, the Chapter 7 Trustee usually files a “No Distribution” report. I get that and forward it to you in an email as soon as I get it in the morning. You are kept in the loop as to the progress of your case in an efficient manner that was never possible even a few short years ago.
We also have internet appointments that allow us to review and interact on documents over the internet while we speak on the phone. They are just as good as live appointments at our office. We have had hundreds of them and so know how to use these tools effectively. Often we can minimize your drive time to only one real visit to our offices. This saves hours of time, some expense and lowers our carbon footprint.
We use email avidly as a tool from the time you first consult, through your case and even afterwards. We have every single document in our file a few clicks away that we can send you via email at your request. We also use our emails as a database and knowledge base for your case.
Technology never ceases to improve and we don’t hesitate to use the technology that actually improves our processes and the client experience. However, we do not use technology for its “wow” factor or because we’re gizmo-centric. We use it to make the information processing aspects of our case as frictionless as possible so we can concentrate on the real work to be done, which is changing human relationships: Your relationship with your creditors and sometimes your economic situation -- your relationship with money. Moreover, at base after processing all the information this is about the administration of justice. Technology frees us to do the lawyering that is really at the crux of this project. LeverLaw is about lawyering. Technology is just a tool.
